Return & Refund Policy

At Hurricane TCGS, we want you to be happy with your purchase. Please review our return and refund policy before placing your order.

Returns

We accept eligible returns within 30 days of delivery.

To qualify for a return, your item must be:

• Unworn, unused, and unwashed
• In the same condition in which you received it
• Free from stains, odors, pet hair, or other signs of use
• Returned with any original tags or packaging, when applicable
• Accompanied by proof of purchase or your order number

Items that do not meet these requirements may not be eligible for a refund.

Custom & Personalized Items

Because custom, personalized, or made-to-order products are created specifically for you, all sales of these items are final unless the product arrives damaged, defective, or we made an error with your order.

Please carefully review sizes, colors, designs, names, and other customization details before submitting your order.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, misprinted, or different from what you ordered, please contact Hurricane TCGS as soon as possible.

Please include your order number, a description of the problem, and clear photos of the item so we can review the issue.

If we determine that the item is defective or that Hurricane TCGS made an error, we will work with you to provide an appropriate replacement or refund.

Size & Fit

Please review the sizing information provided on the product page before ordering.

Ordering the wrong size does not qualify as a damaged or defective product. Standard, non-customized items may still be eligible for return if they meet the return requirements listed above.

Return Shipping

Unless the item is damaged, defective, incorrect, or the result of an error by Hurricane TCGS, customers are responsible for return shipping costs.

Original shipping charges are generally non-refundable.

We recommend using a trackable shipping service when returning merchandise. Hurricane TCGS is not responsible for returned packages that are lost in transit.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

Approved refunds will be issued to your original payment method. Please allow additional processing time for your bank or credit card provider to post the refund to your account.

Shipping charges are not refundable unless the return is due to an error by Hurricane TCGS.

Non-Returnable Items

The following items cannot be returned or refunded unless they arrive damaged, defective, or incorrect:

• Custom or personalized merchandise
• Made-to-order merchandise
• Items that have been worn or washed
• Items damaged after delivery
• Clearance or final-sale merchandise
• Gift cards

Exchanges

For standard merchandise, please contact us if you need a different size or item. Exchanges are subject to product availability and the condition of the returned merchandise.

Custom or personalized merchandise cannot be exchanged unless there is a defect or an error with the order.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Once an order has entered production, been customized, or shipped, we may not be able to cancel it.

Contact Us

If you have questions about a return, refund, exchange, or damaged item, please contact Hurricane TCGS through the contact information provided on our website.

Please include your order number whenever contacting us about an existing purchase.

Hurricane TCGS reserves the right to refuse returns that do not meet the requirements of this policy.